“THE CRAZY ONES” (part 3) – Case Study: SEFEKO – A true digital leader

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As we shared in “THE CRAZY ONES (part 1)”, opportunities to irrevocably change life as you (and your community) know it, are sparse. Being able to act on such an opportunity is remarkable!

More than a decade ago, Sefeko was born out of a simple need: the owner of a small private security company in South Africa wanted to see a consolidated spreadsheet of the duties performed by security guards from multiple physical locations, within 24 hours after their shifts had ended. The process was labour intensive, error-prone, cumbersome, and an administrative nightmare.

Sefeko, in partnership with Gendac, automated the process of retrieving data from 3rd party electronic tagging devices which the guards carried during patrols, and offered cloud based, consolidated daily reports. In its infancy these services were provided to a handful of security companies that provided guarding services to dozens of sites in South Africa.

Now, in 2025, Sefeko is one of the largest patrol guard technology providers in Africa, providing real-time communications and monitoring services to thousands of sites. Through consistent investment in the development and innovation of its proprietary technologies, this business thrives with a lean team of a couple dozen employees.

Sefeko boasts a rugged, proprietary handset, akin to the electronics of an advanced smartphone, and a proprietary data-driven push-to-talk communications platform. Where their competitors struggle with international supply chains, Sefeko excels due to the local manufacturing of hardware. Where their competitors struggle with fluctuating software license costs, Sefeko thrives by having full control over their product ecosystem.

How is it possible for Sefeko to continually move the state of their art forward and forcing competitors to play catch-up? Sefeko relentlessly invests in creating a competitive advantage by developing and innovating critical proprietary technology, and integrating non-critical 3rd party solutions, through its long-term partnership with Gendac.

This is an arduous journey, only for the brave, but the results, as with Sefeko, are astounding.

Gendac is an organisation that, for the past 27 years, has focused exclusively on assisting clients to create proprietary technology (software and hardware), from concept to commercialisation.

The Gendac team thrives on making “the crazy ones” succeed by bringing their vision to life.

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To invent and innovate with us, visit Gendac’s website or contact Leon Janse van Rensburg / Corné Prinsloo directly on +27 (12) 349 1987.