Set the design direction for products that run real operations — defining how they look, feel and behave under real use, not ideal conditions. You'll raise the standard across the team, partner deeply with engineering, and stay close to the frontline people your work is for. Consistency isn't a constraint here; it's what lets someone trust a tool the first time they pick it up, mid-shift, with no time to learn it.

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The work — You'll set the design direction and standards for products used in real operations: patterns, systems and the bar the team designs to. You'll partner deeply with engineering and product, mentor designers through critique, and keep the work grounded in how frontline people actually use it, so quality holds as products grow.

 

You'll thrive here if — you want to shape how a whole product feels, not just a screen; you can hold a high bar and bring a team with you; and you believe the real test of design is a stranger trusting it on first contact.

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Consistency isn't a constraint — it's what lets someone trust a tool on sight.